Last Update Date: 23.12.2024

1. Introduction

This Privacy Policy explains the processes involving the collection, processing, storage, and protection of users’ personal data in connection with the services offered by Alcoa Cro (hereinafter referred to as the “Company,” “we,” or “our site”). By visiting our site or using our services, you are deemed to have accepted this Privacy Policy. As a Company, we place great importance on data security and privacy and act in accordance with the principles set out in this policy.

2. Data Collected and Collection Methods

2.1. Personal Data

When you visit our site or use our services, we may collect the following personal data:

• Contact Information: Name, surname, email address, phone number, etc.
• Account Information: Username, password, etc., created during membership registration.
• Location and Device Information: IP address, operating system, browser type, and other online identifiers.

2.2. Automatically Collected Data (Cookies and Similar Technologies)

• We use cookies, pixel tags, and similar technologies to track your activities on our site and to personalize your experience.
• You can choose to refuse cookies or receive a warning by changing your browser settings. However, please note that some site features may not function properly if you do so.

2.3. Third-Party Sources

• In some cases, we may also receive information about you from social media platforms, partners, or third-party service providers with whom we integrate.
• When processing information received from third-party sources, the privacy policies of the relevant sources may also apply.

3. Purposes of Data Processing

We use the data we collect for the following purposes:

1. Service Provision: Operation, management, and improvement of the site and services offered.
2. Customer Support: Responding to user inquiries and resolving requests and complaints.
3. Marketing and Communication: Sending newsletters, announcing promotions, and campaigns (within legal requirements and approvals).
4. Personalization: Enhancing user experience and tailoring content and advertisements according to interests.
5. Security and Fraud Prevention: Combating fraudulent or illegal activities and complying with legal processes.
6. Compliance with Legal Obligations: Retaining information required by the relevant legislation and sharing data with official bodies when necessary.

4. Sharing and Transfer of Personal Data

4.1. Business Partners and Service Providers

• We may share your data with business partners and service providers (hosting, data analysis, email delivery services, etc.) we work with for the operation, development, and marketing of the website.
• Such sharing is done solely for the purpose of providing the relevant service and to the extent necessary.

4.2. Legal Obligations

• We may be required to share data with relevant authorities to comply with applicable laws, respond to a valid request from official authorities, or protect our rights or those of our users.

4.3. International Data Transfer

• Our data centers or service providers may be located in different countries. Accordingly, your personal data may be processed or stored outside the country’s borders. In the event of international data transfer, we comply with relevant legal requirements and security measures to ensure the protection of your data.

5. Data Retention Period

Your personal data is stored for the period necessary for the purposes outlined in this Privacy Policy. When the retention period expires or legal requirements no longer apply, data will be securely deleted, destroyed, or anonymized.

• Account Information: Retained for as long as your membership continues or as required by legal retention periods.
• Contact Data: Retained for as long as required by law after the communication purpose ends.
• Cookies: Retained for the duration specified in your browser settings or our cookie policy.

6. Data Security

We take the following security measures to protect your data:

• We use up-to-date encryption technologies (SSL/TLS) to secure data transmission.
• We implement authorization systems and login verification methods to prevent unauthorized access.
• Our databases are protected by firewalls, and regular vulnerability tests are conducted.
• We periodically review our internal procedures and policies and provide training to our employees on data privacy and security.

However, please note that no data transmission over the Internet is 100% secure. It is important that you also take your own security precautions (using strong passwords, not sharing your password with anyone, etc.) to protect your personal data.

7. User Rights

7.1. Access to Personal Data

• You have the right to request a copy of your processed personal data.

7.2. Correction and Update

• You may request the correction or update of incorrect or incomplete information.

7.3. Deletion (Right to Be Forgotten)

• You have the right to request the deletion of your data when the purpose of processing is no longer valid. We reserve the right to refuse this request if it conflicts with legal requirements or our legitimate interests.

7.4. Restriction of Processing

• You may request the restriction of the use of your personal data under certain circumstances.

7.5. Data Portability

• You have the right to request a copy of your personal data in a structured, commonly used format and to transfer such data to another service provider.

7.6. Right to Object

• You may, under certain conditions, object to data processing activities based on our legitimate interests.

You may exercise these rights by contacting us or using legal means of application. We commit to responding to your requests within legal timeframes and at no cost.

8. Cookie Policy

For more detailed information about the cookies used on our site, please visit our Cookie Policy page (if there is no separate page, this part can be updated as “as described in the Privacy Policy…”).

• Necessary Cookies: Required for the basic functions of the site.
• Analytical Cookies: Used to analyze how the site is used and to improve the experience.
• Marketing Cookies: Used to deliver content and ads relevant to your interests.

9. Third-Party Links

Our site may contain links to third-party websites. These sites have their own privacy policies and security measures. Once you leave our site and access third-party websites, this Privacy Policy no longer applies. Our Company is not responsible for the privacy practices of third-party sites.

10. Children’s Privacy

As a Company, we do not knowingly request or collect personal data from children under the age of 18. If we become aware that data has been collected without the permission of a parent or guardian, we will take the necessary steps to delete such data as soon as possible.

11. Policy Changes

We reserve the right to update this Privacy Policy at any time. In the event of significant changes, a prominent notice will be posted on the site or an email notification will be sent. The most current version is always available at https://alcoacro.com.

12. Contact

For any questions regarding this Privacy Policy or your personal data, you can reach us through the following communication channels:

• Email: info@alcoacro.com
• Address: Fevzi Çakmak, Osmangazi Cd. No:189, 34200 Bağcılar/İstanbul
• Phone: +90 212 431 64 70

We appreciate your cooperation and understanding in protecting your privacy. By continuing to use our site, you agree to the terms outlined in this Privacy Policy. ALCOACRO https://alcoacro.com This Privacy Policy has been prepared in accordance with the Turkish Personal Data Protection Law (KVKK) and other applicable legal regulations.